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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacob Kacynski

November 6, 2023

5  out of  5 rating by Jacob Kacynski
"Awesome agent/underwriters, Jessica in particular. They're always friendly and responsive and explain anything you're not sure about. Very competitive pricing, I never plan to switch. Not to mention State Farm corporate is pretty great as far as mega corps go. Easy claims process and payout structure. Fast."

Bret Donaldson

October 5, 2023

5  out of  5 rating by Bret Donaldson
"Jessica Soller was super helpful and efficient!"

Matt L

October 5, 2023

1  out of  5 rating by Matt L
"Twice now I have had vehicles that were supposed to be insured to only find out months later that they had not been insured. Also was denied a claim on lightning damage. Also have seen too much turnover with their staff... Not a good sign!"

Tiffany Wotnow

September 7, 2023

5  out of  5 rating by Tiffany Wotnow
"I spoke to David from State Farm Insurance and had such a great experience with him. He is very professional, down to earth, and very personable! He helped me through a lot of things I had absolutely no idea about. He made things go so smoothly and explained everything to my understanding. If anyone ever needs any help with anything to do with insurance I 100% recommend you ask for David! Thank you David for taking your time with me and helping me through this Whole process!"

Mike Jaskula

September 6, 2023

5  out of  5 rating by Mike Jaskula
"David is simply the best. When dealing with a seemingly impossible task, he jumped right in, kept constant communication (even with my hectic schedule), and resolved the issue for my wife and I without an problem. Finding reliable and dedicated people nowadays seems difficult, David did it with ease. The whole team at Brad Chapman has made our move to the area much easier and looking forward to staying with them for a long time."

Kalsey Jager

August 29, 2023

4  out of  5 rating by Kalsey Jager
"Jessica is the best!"

Mary Shangle

August 1, 2023

5  out of  5 rating by Mary Shangle
"I was recently in an accident. Jessica was wonderful helping me get through the claim process. Never being in an accident, I found this very comforting that she handled everything for me. Even after the claim was filed, she took extra time to later to help me with find out what was going to happen with my car. I highly recommend!!"

Kevin Lynn

July 6, 2023

5  out of  5 rating by Kevin Lynn
"I have been a State Farm customer for over 45 years and I've had agents all over the United States because of Military Service. In my opinion David Gunderson is one of the most outstanding agents I have ever dealt with in my time with State Farm. He has always gone above and beyond to help us out with our insurance needs and questions. Because of him and his professionalism I will always be a State Farm customer. Thanks David!!!!!!"


June 22, 2023

5  out of  5 rating by nick
"Jessica s is amazing to work with I recommend Brad Chapman State Farm to everyone"

Wendy Rae

May 18, 2023

5  out of  5 rating by Wendy Rae
"State Farm was a great company to work with! Jessica is very friendly."


May 16, 2023

5  out of  5 rating by Missy
"We love you Jessica thank you for all your help and for making it easy and affordable and for not making it so stressful it ment alot to us and we even gave your name out to a handful of our friends ....she's the BEST 5+STARS Looking for a good insurance agent I KNOW SOMEONE THAT WILL HELP YOU JESSICA SOLLER GO SEE HER AT BRAD CHAPMAN STATE FARM INC"

Evan Draper

May 15, 2023

5  out of  5 rating by Evan Draper
"Jessica is amazing! Did a quote and got me switched over to State Farm quickly while answering all of my questions! Definitely recommend!"

Donna Scott

April 19, 2023

5  out of  5 rating by Donna Scott
"Always get excellent service. Fast n easy n reliable. Thanks Jess for making insurance easy"


April 3, 2023

5  out of  5 rating by Brittany
"David went above and beyond when it mattered the most! Always right on top of everything!"

Christine Kater

March 9, 2023

5  out of  5 rating by Christine Kater
"Love this State Farm. Jessica goes above and beyond to help us with any questions we have, especially helping us "save" money. We would not want to go with any other company. Highly recommend them!!"

Jeff Patterson

March 7, 2023

5  out of  5 rating by Jeff Patterson
"Jess is amazing! She’s the one who who most likely wowed you I’ve the phone with her friendly demeanor and her willingness to help you leave satisfied!! She goes above and beyond! Love her!"

Alissa Vanconis

February 25, 2023

5  out of  5 rating by Alissa Vanconis
"I have been a customer for a few years now, however my autos seem to change frequently these days it seems, no matter how many or few I might have to get coverage on I get FANTASTIC prices!! Great personal fast help from everyone in the office. They not only give you fantastic coverage better pricing but make you feel like they have been your best friends forever, always remember the little details in your life to make you know they really go the extra step to not only have clients but make life time friends and business associates!! I would recommend everyone switch today because you will not find anyone better in Mason, Lake, Manistee or Oceana I guarantee! Thank you all so much especially David for all the extra time and help with the multi policy, multi car, and house insurance I know it was confusing for me I can’t imagine how it was for you thank you again I couldn’t be happier!"

Ken Kacynski

February 21, 2023

5  out of  5 rating by Ken Kacynski
"Jessica and the entire group from State Farm has been great to work with! I recently had the misfortune of totally 2 insured vehicles within a 3 month time frame (ouch, but luckily no one hurt) and everything went very smoothly at the office."

Jody Fairfield

January 18, 2023

5  out of  5 rating by Jody Fairfield
"Absolutely love using Brad's office for insurance. Friendly and amazing staff that make you feel the difference that they truly make for your best interests.. Very thankful to have an insurance company make you feel like family.."

Benjamin Oviedo

January 13, 2023

5  out of  5 rating by Benjamin Oviedo
"Jessica and the crew are always willing and able to assist. Never a bad interaction. Great customer service."

Donna Holm

January 12, 2023

5  out of  5 rating by Donna Holm
"All very nice folks. Jess has made it easy for us seniors to keep up with Michigan’s silly and repetitive documentation requirements."

Shelby Wright

October 31, 2022

5  out of  5 rating by Shelby Wright
"We've been customers of state farm for a long time. Jessica Soller rocks! Always helps us when we need it!"

Kay Deanda

October 31, 2022

5  out of  5 rating by Kay Deanda
"Outstanding, personal service!! Give this office a call, you won't be disappointed."

Alyssa Glover

October 29, 2022

5  out of  5 rating by Alyssa Glover
"Jessica Soller at State Farm is a gem! I messaged her about an address change that I did and was confirming everything went through alright and she truly went above and beyond. She went through my history, and informed me of discounts that had fallen off, encouraged other free services, and helped me sort out all the finer details of my insurance. This was all over email/messaging and not only did she answer all of my questions, she did so promptly. All or this assistance without trying to find a time that works for my schedule to come in! Knowing that I have an agent that cares about me is huge and I am so appreciative of the continuously great support and service that she provides! Thank you Jess!"

Casey Villarreal

October 28, 2022

5  out of  5 rating by Casey Villarreal
"Jessica soller is the best agent. Easy to work with and will give you the best quote in minutes! Highly recommend her. She's very friendly and goes above and beyond!"