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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christine Kater

March 9, 2023

5  out of  5 rating by Christine Kater
"Love this State Farm. Jessica goes above and beyond to help us with any questions we have, especially helping us "save" money. We would not want to go with any other company. Highly recommend them!!"

Jeff Patterson

March 7, 2023

5  out of  5 rating by Jeff Patterson
"Jess is amazing! She’s the one who who most likely wowed you I’ve the phone with her friendly demeanor and her willingness to help you leave satisfied!! She goes above and beyond! Love her!"

Alissa Vanconis

February 25, 2023

5  out of  5 rating by Alissa Vanconis
"I have been a customer for a few years now, however my autos seem to change frequently these days it seems, no matter how many or few I might have to get coverage on I get FANTASTIC prices!! Great personal fast help from everyone in the office. They not only give you fantastic coverage better pricing but make you feel like they have been your best friends forever, always remember the little details in your life to make you know they really go the extra step to not only have clients but make life time friends and business associates!! I would recommend everyone switch today because you will not find anyone better in Mason, Lake, Manistee or Oceana I guarantee! Thank you all so much especially David for all the extra time and help with the multi policy, multi car, and house insurance I know it was confusing for me I can’t imagine how it was for you thank you again I couldn’t be happier!"

Ken Kacynski

February 21, 2023

5  out of  5 rating by Ken Kacynski
"Jessica and the entire group from State Farm has been great to work with! I recently had the misfortune of totally 2 insured vehicles within a 3 month time frame (ouch, but luckily no one hurt) and everything went very smoothly at the office."

Jody Fairfield

January 18, 2023

5  out of  5 rating by Jody Fairfield
"Absolutely love using Brad's office for insurance. Friendly and amazing staff that make you feel the difference that they truly make for your best interests.. Very thankful to have an insurance company make you feel like family.."

Benjamin Oviedo

January 13, 2023

5  out of  5 rating by Benjamin Oviedo
"Jessica and the crew are always willing and able to assist. Never a bad interaction. Great customer service."

Donna Holm

January 12, 2023

5  out of  5 rating by Donna Holm
"All very nice folks. Jess has made it easy for us seniors to keep up with Michigan’s silly and repetitive documentation requirements."

Shelby Wright

October 31, 2022

5  out of  5 rating by Shelby Wright
"We've been customers of state farm for a long time. Jessica Soller rocks! Always helps us when we need it!"

Kay Deanda

October 31, 2022

5  out of  5 rating by Kay Deanda
"Outstanding, personal service!! Give this office a call, you won't be disappointed."

Alyssa Glover

October 29, 2022

5  out of  5 rating by Alyssa Glover
"Jessica Soller at State Farm is a gem! I messaged her about an address change that I did and was confirming everything went through alright and she truly went above and beyond. She went through my history, and informed me of discounts that had fallen off, encouraged other free services, and helped me sort out all the finer details of my insurance. This was all over email/messaging and not only did she answer all of my questions, she did so promptly. All or this assistance without trying to find a time that works for my schedule to come in! Knowing that I have an agent that cares about me is huge and I am so appreciative of the continuously great support and service that she provides! Thank you Jess!"

Casey Villarreal

October 28, 2022

5  out of  5 rating by Casey Villarreal
"Jessica soller is the best agent. Easy to work with and will give you the best quote in minutes! Highly recommend her. She's very friendly and goes above and beyond!"


October 28, 2022

5  out of  5 rating by JESSICA PULS
"Jessica Sollar is excellent at what she does. I can always count on Jessica's warm smile and awesome customer service!"

Donna Scott

October 28, 2022

5  out of  5 rating by Donna Scott
"Jessica has been very helpful with our insurance"

Bailee Wysong

October 28, 2022

5  out of  5 rating by Bailee Wysong
"Amazing agency and amazing people!!"

carrie smogoleski

October 28, 2022

5  out of  5 rating by carrie smogoleski
"Jessica Soller is an amazing agent!!! Always happy and very helpful!!! Helped me so much with my collision in March. Jess is the Best!!"


October 28, 2022

5  out of  5 rating by laughin888
"Jessica is the best at what she does"

Susan Boes

October 28, 2022

5  out of  5 rating by Susan Boes
"Jess was wonderful! Great help with our new truck!"

Shelly Dill

October 28, 2022

5  out of  5 rating by Shelly Dill
"Always did us well!"

Alyssa Rimnac

October 27, 2022

5  out of  5 rating by Alyssa Rimnac
"Such a great team, Jessica is knowledgeable and really took time to assist me. I will send everyone I know in MI to see Jessica!"

Marc Cremer

October 27, 2022

5  out of  5 rating by Marc Cremer
"Jessica Soller is Amazing! I recommend her for all your needs.”"

Katie Myers

October 27, 2022

5  out of  5 rating by Katie Myers
"Jessica is the best! Great office."

Bernard Topping

October 27, 2022

5  out of  5 rating by Bernard Topping
"Jessica S is a very friendly face at the Chapman Agency. She is a quick learner and is very efficient in her dealings with people. She always does her best, with a big smile to make a person feel welcome. And as the ad says, she knows your name. :)"

Marcus Urka

October 26, 2022

5  out of  5 rating by Marcus Urka
"David Gundersen is very responsive and always answers my questions regarding insurance. He also gives me recommendations for coverage options that fit my family. Highly recommend!"

Ramon Hernandez

October 26, 2022

5  out of  5 rating by Ramon Hernandez
"Both Jessica's that work there are absolutely amazing ladies, always willing to help in any way and answer any of my questions. Both are very polite, easily approachable and full of insurance knowledge. Always a pleasure speaking with them and they are quite soft of the eyes... :-). They are truly professionals in their profession!"

Ricky Sheardown

October 26, 2022

5  out of  5 rating by Ricky Sheardown
"Great personable experience working with Jessica. She has been very responsive and accommodating to all of my insurance requests. Definitely unlike any other agency I have worked with and would recommend her to anyone."