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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dianne Miller

June 7, 2024

5  out of  5 rating by Dianne Miller
"Jessica has been very knowledgable, and very kind/patient with me, as I have navigated as a new widow. David has also been very knowledgable and helpful. Thank you!"
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Zach Fent

April 25, 2024

5  out of  5 rating by Zach Fent
"Exceptional service. David in particular always takes the time to discuss at length the details of my policies, how we can shape the policy to fit my needs, and always finds the time to go line-by-line to explain how my insurance works for me. He works to provide comprehensive insurance at the best price, while adjusting as necessary to fit my budget. Highly recommended this team for every single one your insurance needs."
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Mark Gatt

April 9, 2024

5  out of  5 rating by Mark Gatt
"Great experience working with Jessica. She has been very responsive, friendly and accommodating to all of my insurance questions.. Recommend her/Agency to anyone looking for any of your insurance needs. Highly recommended."
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Chris Malfroid

April 6, 2024

4  out of  5 rating by Chris Malfroid
"Great place great people for all your insurance needs these people are like an extension to your family and as I get older I need all the help I can get. Thank you State Farm family"
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Terry Patten

March 18, 2024

5  out of  5 rating by Terry Patten
"Very polite"
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Krissy Carroll

March 13, 2024

5  out of  5 rating by Krissy Carroll
"I worked with David, thank you so much for all you have done/did. You were knowledgeable, friendly & efficient. You helped me get exactly what I was looking for. So again thank you for all your help! You were excellent."
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David Hunt

February 13, 2024

5  out of  5 rating by David Hunt
"Great service!"
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Kathy Backing

February 12, 2024

5  out of  5 rating by Kathy Backing
"Dave was patient and kind while saving us over $3000 yearly for full coverage on 4 vehicles and a 5th wheel. Walked us through the policy coverage and online use. We Recommend him for all your insurance needs."
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Preston Isom

February 12, 2024

5  out of  5 rating by Preston Isom
"Extremely Happy! David was amazing! I will be telling all of my family and friends to come here."
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Laura Nowak

January 31, 2024

5  out of  5 rating by Laura Nowak
"For years, I have had State Farm and it is the only insurance company and business you can get great,quick service!"
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Matt L

January 29, 2024

1  out of  5 rating by Matt L
"Twice now I have had vehicles that were supposed to be insured to only find out months later that they had not been insured. Also was denied a claim on lightning damage. Also have seen too much turnover with their staff... Not a good sign! Update: In recent months I received a text message from the Brad Chapman office asking me to come back. I told them that was a pretty good joke after the way I was treated the last time. I went in-depth to say that Ken Terryn is my guy at Smith and Eddie Insurance in Scottville and how all I have to do is send him a text message and he takes care of my claims. I have been with Smith and Eddie on my personal and fleet vehicles for about 4 years now and my business and home insured with them for several years before that. The value in the service that Smith and Eddy provides exceeds any dollar savings that I may have received by going back to Brad Chapman. Thanks but no thanks!"
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Jay Scott

January 21, 2024

5  out of  5 rating by Jay Scott
"Always a great experience when I stop in the office ladies are always so nice in pleasant"
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Chester King

December 8, 2023

1  out of  5 rating by Chester King
"Watch your bills because they love telling you oh it's this and if you got multi cars on there they're going to cancel one add it on cancel it again and cancel your other one add your other one and then tell you that it's your fault because you didn't fill out a piece of paper when it's their fault that they didn't give you the piece of paper because they're underwriter needs a piece of paper"
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Jacob Kacynski

November 6, 2023

5  out of  5 rating by Jacob Kacynski
"Awesome agent/underwriters, Jessica in particular. They're always friendly and responsive and explain anything you're not sure about. Very competitive pricing, I never plan to switch. Not to mention State Farm corporate is pretty great as far as mega corps go. Easy claims process and payout structure. Fast."
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Bret Donaldson

October 5, 2023

5  out of  5 rating by Bret Donaldson
"Jessica Soller was super helpful and efficient!"
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Tiffany Wotnow

September 7, 2023

5  out of  5 rating by Tiffany Wotnow
"I spoke to David from State Farm Insurance and had such a great experience with him. He is very professional, down to earth, and very personable! He helped me through a lot of things I had absolutely no idea about. He made things go so smoothly and explained everything to my understanding. If anyone ever needs any help with anything to do with insurance I 100% recommend you ask for David! Thank you David for taking your time with me and helping me through this Whole process!"
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Mike Jaskula

September 6, 2023

5  out of  5 rating by Mike Jaskula
"David is simply the best. When dealing with a seemingly impossible task, he jumped right in, kept constant communication (even with my hectic schedule), and resolved the issue for my wife and I without an problem. Finding reliable and dedicated people nowadays seems difficult, David did it with ease. The whole team at Brad Chapman has made our move to the area much easier and looking forward to staying with them for a long time."
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Kalsey Jager

August 29, 2023

4  out of  5 rating by Kalsey Jager
"Jessica is the best!"
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Mary Shangle

August 1, 2023

5  out of  5 rating by Mary Shangle
"I was recently in an accident. Jessica was wonderful helping me get through the claim process. Never being in an accident, I found this very comforting that she handled everything for me. Even after the claim was filed, she took extra time to later to help me with find out what was going to happen with my car. I highly recommend!!"
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Kevin Lynn

July 6, 2023

5  out of  5 rating by Kevin Lynn
"I have been a State Farm customer for over 45 years and I've had agents all over the United States because of Military Service. In my opinion David Gunderson is one of the most outstanding agents I have ever dealt with in my time with State Farm. He has always gone above and beyond to help us out with our insurance needs and questions. Because of him and his professionalism I will always be a State Farm customer. Thanks David!!!!!!"
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June 22, 2023

5  out of  5 rating by nick
"Jessica s is amazing to work with I recommend Brad Chapman State Farm to everyone"
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Wendy Rae

May 18, 2023

5  out of  5 rating by Wendy Rae
"State Farm was a great company to work with! Jessica is very friendly."
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May 16, 2023

5  out of  5 rating by Missy
"We love you Jessica thank you for all your help and for making it easy and affordable and for not making it so stressful it ment alot to us and we even gave your name out to a handful of our friends ....she's the BEST 5+STARS Looking for a good insurance agent I KNOW SOMEONE THAT WILL HELP YOU JESSICA SOLLER GO SEE HER AT BRAD CHAPMAN STATE FARM INC"
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Evan Draper

May 15, 2023

5  out of  5 rating by Evan Draper
"Jessica is amazing! Did a quote and got me switched over to State Farm quickly while answering all of my questions! Definitely recommend!"
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Donna Scott

April 19, 2023

5  out of  5 rating by Donna Scott
"Always get excellent service. Fast n easy n reliable. Thanks Jess for making insurance easy"